In developing a solution we always endeavour to clearly demonstrate our points of differentiation. These have been designed to cutomer requirements and also add significant value to the service delivery methodology.

We believe Hirotec’s delivery capabilities are without rival and offer the opportunity to select and partner with an organisation that is unique with the following points:

  • Technical Leaders: Hirotec are leaders and early adopters of technology – from our knowledge of the latest building technologies and standards through to our service delivery methodology.
  • Customer Service: Hirotec operates Customer Service Centres (CSC) for breakdown response and technical support from each of its local branch offices with a National overlay for after-hours coverage, from a 24 hour 7 day a week National Customer Service Centre (NCSC).
  • 100% Privately Australian Owned: Hirotec is proud to still be one of the largest remaining privately owned and operated companies in the technical services industry.
  • National Coverage: Not only is Hirotec still privately owned, but we are able to offer National coverage throughout Australia for all your requirements … big enough to deliver, small enough to care.
  • HSEQ Accreditation: Hirotec’s continuous improvement process has resulted in the achievement of “Triple Accreditation” for Health & Safety, the Environment and Quality. This unwavering commitment to HSEQ and 3rd party accreditation provides our staff and our clients with bulletproof risk and compliance management.
  • HiViz Providing a highly visual view of your building compliance and asset management information with the ability to "deep dive" through to detailed asset level analysis, the HiViz portal provides access to real time operational and compliance information from a range of internet connected devices


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