Criteria For Assessing Maintenance Performance

The outcomes of effective asset maintenance include:

  • A long-term reduction in life cycle costs
  • Better asset performance and service
  • The optimisation of asset life
  • Improved public perception of the asset’s service and safety standards

These outcomes can generally be monitored and reported through the use of performance measures.

Typical indicators can be derived from such measures as the asset’s availability, its operational performance in relation to service delivery, its energy consumption, its operating costs, and user satisfaction. Many of these indicators can be benchmarked against other like assets.

Entities must know the full costs of assets that they control. This information is
needed to review the performance of the asset itself, and to compute the costs of the service to which the asset contributes.

Pricing determines the charges to be made when an asset is used to support provision of a service to others, either within the organisation or externally.

Knowledge of costs incurred in using assets is critical to their effective management. Asset costs are used to:

  • Set operational budgets and targets for management control
  • Monitor asset and program performance
  • Evaluate capital projects
  • Set a basis to establish prices – the charges to be made to others for the use of the asset

 

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