Professional technical help - when and where you need it

Hirotec's Customer Service Centre provides an efficient and comprehensive means of service management.

Our staff, via Hirotec's Computerised Maintenance Management System (CMMS), program schedules, initiate work orders and manage contract deliverables.

Unlike other providers, Hirotec's Customer Service Centre is more than a job-logging facility.

Our operators have extensive technical knowledge which enables "over the phone" fault remediation. This alleviates the need for technician dispatch and provides significant financial savings.

Online Service Management

Hirotec has a web-based service management module which lets our customers log faults and view current job status.

This gives immediate access to information within Hirotec's Customer Service Centre as and when required.

Login to CMMS here>